Freshdesk Support Wordpress Plugin is used by 8 websites. Among 8, 0 site is within top 10,000 and 0 site is within top 100,000 websites.

Wordpress Plugin Information of

Plugin Meta Name Plugin Meta Information
Plugin Name
Plugin Description Freshdesk Official plugin is a seamless way to add your helpdesk account to your website. Supports various useful functions.
Detail Plugin Description

Freshdesk Official plugin enables users to achieve three important functions:

  • Avoid additional login to helpdesk if the user has already logged in to WP(Single Sign On).
  • Effortlessly integrate the helpdesk' s feedback widget along with solutions search to his wordpress site.
  • Allows the site admin to convert comments into helpdesk tickets.
  • Adding the comment link to ticket description.
  1. Single Sign On: Users can now login to their helpdesk(freshdesk) support portal using WordPress authentication. The single sign on feature ensures that users who have already logged into their WordPress site can start working in their Freshdesk support portal as well without having to log in separately.

  2. Feedback Pop-up Widget: The plugin allows WordPress users to have a Freshdesk feedback widget embedded in their wordpress site. The widget allows people visiting the site to provide feedback and search for answers.

  3. Convert Comments to Tickets on helpdesk: Users with admin access to their WordPress sites can convert comments into “Tickets”. The marked comments are sent to the user’s support portal that can be solved or responded to later.

  4. Adding the comment link-back in the ticket added: Comments converted to tickets in freshdesk will now have the link-back url to the actual comment in the wordpress site appended in its description.

More Information Wordpress Official Plugin Repository
Google

Top 8 Websites built with Wordpress plugin

332,371 favicon of ANSONS.PH ANSONS.PH
Home Appliance Store Philippines | Anson's
BizTalk Server Monitoring & Management Solution | BizTalk360
Shared Office Space in Bangalore|Coworking Space Bangalore
615,907 favicon of PROVIDER.NL PROVIDER.NL
Provider B.V. | Whitelabel domeinregistratie, managed hosting, cloud diensten
Harebrained Schemes | Harebrained Schemes is a small group of wildly talented people, crammed into a closet, making whatever cool thing inspires us next.
Extreme Lights - Bicycle lights, Head lamps and LED Light Bars
Business Coaching and Mentoring for Small Businesses
30,000,000 favicon of FASTBILL.COM.BR FASTBILL.COM.BR
FastBill | Controle seu negócio – Gestão financeira para MPE e Freelas