Js Support Ticket Wordpress Plugin is used by 5 websites. Among 5, 0 site is within top 10,000 and 0 site is within top 100,000 websites.

Wordpress Plugin Information of

Plugin Meta Name Plugin Meta Information
Plugin Name
Plugin Description JS Support Ticket is a powerful and easy to use support system that helps you to provide support system elegantly.
Detail Plugin Description

JS Support Ticket is a trusted open source ticket system. JS Support ticket is a simple, easy to use, web-based customer support system. User can create ticket from front-end. JS support ticket comes packed with lot features than most of the expensive(and complex) support ticket system on market. The best part is, It completely free.

JS Support Ticket Demo

Major Features

  • Unlimited Tickets
  • Front-end ticket creation
  • Strength & Flexibility
  • Easy to Use
  • Notifications & Autoresponder
  • Responsive Design
  • User Fields
  • Unlimited Departments
  • Shortcodes for the My Tickets and New Ticket Form
  • Email Templates
  • Priority
  • Attachments
  • Fully Customizable & Configurable
  • Easy To Translate

Add Ticket Support system in your wordpress website so you can help your customer in professional way. Delivering enterprise-level quality and features, backed by a name you can trust.

Unlimited Tickets

No limit on tickets at both side front-end and admin. They can create unlimited tickets. Admin can limit user ticket on email base.

Strength & Flexibility

JS Support Ticket is built using WordPress best practises both on the front and the back end. This results in an efficient, robust and intuitive plugin.

Easy to Use

Ticket system build on the basis on latest style. You will find it very easy to use.

Notifications & Autoresponder

Autoresponder is the term used for acknowledgement email dispatched when a new ticket is created in helpdesk. You can configure it, and also modify the content as well as layout. Email notification send to admin and user on certain action i.e reply ticket, close ticket etc

Short Codes

JS Support Ticket using these shortcodes. - [jssupportticket] for JS Support Ticket control panel - [jssupportticket_addticket] for add new ticket form - [jssupportticket_mytickets] for my tickets

Responsive Design

JS Support Ticket using these shortcodes. - [jssupportticket] for JS Support Ticket control panel - [jssupportticket_addticket] for add new ticket form - [jssupportticket_mytickets] for my tickets

Responsive Design

Full responsive layouts, user can use ticket system from his laptop, tablet or smart phone. Layouts auto adjust according to devices.

User Fields

Custom fields are required in scenarios, wherein additional information from clients is required. For example, if a client registers his account, additional information like company name, company profile etc. would be required, OR while submitting tickets related to technical issues, server access is required in tracing technical issues. This can be gathered by using Custom Fields. You can create different types of custom fields i.e text field, drop down, check box, date, text area.

Unlimited Departments

Create departments that relates to the various business units in your organization. It will be sale, support, billing, you can create any department in admin panel. User will select department when he create the ticket.

Email Templates

Customize the predefined email templates that can be sent to users when alerts are set. Avoid the time spent to create the alert message every time you need to set one.

Priority

Priority associated to the ticket defines the importance that is to be given to the ticket. Change the priority of the Ticket from High or Medium or low from the Priority field. Admin also define prority color admin panel.

Attachments

JS Support Ticket allows your customers to attach files with their messages.

More Information Wordpress Official Plugin Repository
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Top 5 Websites built with Wordpress plugin

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